Detailed Guide
Complete Help Center Guide
What should I do if I can't log in?
Login issues at Casino Scorer are usually caused by one of two things — an incorrect password or mobile number. If you've forgotten your password, click the "Forgot Password?" link on the login page. An OTP will be sent to your registered number; use it to set a new password. Remember, your password must be at least 8 characters long and include at least one number.
Multiple failed login attempts from the same device can temporarily lock your account. If this happens, wait 30 minutes or reach out to our Live Chat support directly. Our support team will get your account unlocked quickly.
Why is my withdrawal pending?
Withdrawals at Casino Scorer are typically processed within 5 to 30 minutes. Occasionally, security checks may add a little extra time — especially for larger amounts, where our finance team carries out additional verification to keep your funds fully secure. If more than 3 hours have passed, please contact support.
Another reason your withdrawal may be pending is an incomplete account verification. Casino Scorer needs to confirm that every withdrawal goes to the rightful account owner. Please go to the Profile section and complete your details.
What should you do if you experience a technical issue in a game?
If a page freezes or a game won't load during play, try refreshing your browser first — this resolves the issue in most cases. If that doesn't work, clear your browser's cache and cookies and try again. If you're on mobile, check that your internet connection is stable.
If a game disconnects mid-session, your bet money is not lost. Casino Scorer's system automatically saves incomplete game rounds, and the next time you log in, you'll find that round still in progress. If you're unsure, check your game history.
Responsible gaming and how to set your own limits
Casino Scorer is committed to responsible gaming. On our platform, you can set your own daily, weekly, or monthly deposit limits. Go to Profile Settings and find the "Responsible Gaming" section to set your limits. Once a limit is set, it cannot be changed for 24 hours.
If you feel that gaming is affecting your daily life, you can opt for a temporary or permanent self-exclusion. For this, please Responsible Play The page has detailed information. We care about your wellbeing more than the thrill of the game.
Tips for using Casino Scorer on mobile
Casino Scorer runs fully in your mobile browser. Chrome or Safari will give you the best experience. If your browser is outdated, make sure to update it. Playing live games on a weak internet connection may cause latency issues — using WiFi is recommended in that case.
Casino Scorer's mobile interface is specially optimized for small screens. The menu, buttons, and game layout are all designed for one-handed use. For faster deposits, keep both your mobile banking app and Casino Scorer open at the same time — switching between them takes only a few seconds.
